• M-Koba
  • How To create M-Koba account & Register a group
  • M-Koba for Family & Friends
  • M-Koba for VICOBAs , VSLAs Etc
  • M-Koba FAQS

M-Koba

M-Koba
Vodacom in partnership with TPB Bank have introduced a new mechanism to save money, access loans and share earnings to groups like family and friends, VICOBA, VSLA, along with different groups with the intention of saving money and give each other loans. This service is called M-KOBA, M-KOBA is a new digital form of saving that provides security of the groups’ money, transparency and simplicity for members to contribute from anywhere through Vodacom M-Pesa.

M-Koba has been designed to resolve current challenges faced by groups with cash based mechanism like safely collecting contributions from group members, giving out loans and share earnings. M-Koba is another milestone to take Tanzania into the Digital economy as it eliminates the necessity to carry cash in regards to group activities.

How To create account & Register a group

How To create account & Register a group

Register into M-KOBA today and achieve your group goals at your fingertips. Joining M-Koba and registering your group is simple, Just dial *150*00#, select number 6 FINANCIAL SERVICES. Then follow simple steps to create a group according to your group needs as shown below.

How to Create M-Koba account

  1. DIAL *150*00# FINANICIAL SERVICES
  2. Select M-KOBA
  3. Select Register Group
  4. Select Family/Friends

How to register a group

  1. DIAL *150*00# FINANCIAL SERVICES
  2. Select M-KOBA
  3. Select Register Group
  4. Select Family/Friends
  5. Enter group name
  6. Enter amount to start account
  7. Select 1 to confirm
  8. Enter M-Pesa PIN

M-Koba for Family & Friends

M-Koba for family and friends has been designed to help customers who have small groups which may include family or friends with the intention of saving together either for a short period or long term and later on withdraw and use the money. Most of these groups are neighbours, family members, workmates, WhatsApp groups, classmates, Alumni associations etc. The main purpose of this account is to enable group members to contribute together in a secure manner with M-Koba and later on share earnings according to the process put together by the group.

How to Add Members

  1. DIAL *150*00# FINANCIAL SERVICES
  2. Select M-KOBA
  3. Select Group 1
  4. Select Members
  5. Select Add Members
  6. Enter phone number
  7. Select 1 to confirm

How to Confirm Signatories/Members

  1. DIAL *150*00# FINANCIAL SERVICES
  2. Select M-KOBA
  3. Select Group 1
  4. Select Request
  5. Select requested member
  6. Select 1 to confirm
  7. Enter M-Pesa PIN

How to Contribute

  1. DIAL *150*00# FINANCIAL SERVICES
  2. Select M-KOBA
  3. Select Group 1
  4. Select Contribute
  5. Enter amount
  6. Enter M-Pesa PIN

How to initiate group transfer

  1. DIAL *150*00# FINANCIAL SERVICES
  2. Select M-KOBA
  3. Select M-KOBA
  4. Select Group 1
  5. Select initiate transfer
  6. Enter phone number
  7. Enter amount
  8. Select 1 to confirm

How to verify cash transfer (Treasury)

  1. DIAL *150*00# FINANCIAL SERVICES
  2. Select M-KOBA
  3. Select Group 1
  4. Select verify transfer
  5. Select group member
  6. Select 1 to confirm

How to approve group transfer (chairman)

  1. DIAL *150*00# FINANCIAL SERVICES
  2. Select M-KOBA
  3. Select Group 1
  4. Select approve transfer
  5. Select group member
  6. Select 1 to confirm

How to check your contribution balance

  1. DIAL *150*00# FINANCIAL SERVICES
  2. Select M-KOBA
  3. Select Group 1
  4. Select balance
  5. Select contribution balance

How to check your group contribution balance

  1. DIAL *150*00# FINANCIAL SERVICES
  2. Select M-KOBA
  3. Select Group 1
  4. Select balance
  5. Select group contribution balance

M-Koba for VICOBAs VSLAs Etc's

M-Koba for VICOBAs, VSLAs Etc.
Members of various formal groups like VICOBAs, VSLAs etc. will benefit from this account because, apart from improving security of and access of your money, you will still be able perform all your current group activities but now in a sophisticated, transparent and simpler way. This account will allow you to select signatories, to set and view Share prices, to buy shares, to request and pay Loans, to contribute to the group, to view balance of group members, checking group balance, Check group regulations and so much more.

How to register a group

  1. DIAL *150*00# FINANCIAL SERVICES
  2. Select M-KOBA
  3. Select VICOBA/VSLA
  4. Enter name of the group
  5. Enter amount to start account
  6. Select 1 to confirm
  7. Enter M-Pesa PIN

How to Add Signatories/Members

  1. DIAL *150*00# FINANCIAL SERVICES
  2. Select M-KOBA
  3. Select VICOBA/VSLA
  4. Select group 1
  5. Select Admin
  6. Select add members
  7. Enter members phone number

How to check shares in groups

  1. DIAL *150*00# FINANCIAL SERVICES
  2. Select M-KOBA
  3. Select VICOBA/VSLA
  4. Select group 1
  5. Select Admin
  6. Select share price
  7. Enter price of share

How to buy shares

  1. DIAL *150*00# FINANCIAL SERVICES
  2. Select M-KOBA
  3. Select VICOBA/VSLA
  4. Select group 1
  5. Select Buy Shares
  6. Enter amount
  7. Enter M-Pesa PIN

How to repay loan

  1. DIAL *150*00# FINANCIAL SERVICES
  2. Select M-KOBA
  3. Select VICOBA/VSLA
  4. Select group 1
  5. Select Loan
  6. Enter amount
  7. Enter M-Pesa PIN

How to contribute to social group

  1. DIAL *150*00# FINANCIAL SERVICES
  2. Select M-KOBA
  3. Select VICOBA/VSLA
  4. Select group 1
  5. Select Social Fund
  6. Enter amount
  7. Enter M-Pesa PIN

How to initiate group transfer

  1. DIAL *150*00# FINANCIAL SERVICES
  2. Select M-KOBA
  3. Select VICOBA/VSLA
  4. Select Group 1
  5. Select Initiate transfer
  6. Select Loan or Social Fund Transfer
  7. Enter Phone number
  8. Enter Amount
  9. Select 1 to confirm

How to verify cash transfer (Treasury)

  1. DIAL *150*00# FINANCIAL SERVICES
  2. Select M-KOBA
  3. Select VICOBA/VSLA
  4. Select Group 1
  5. Select Verify transfer
  6. Select group member
  7. Select 1 to confirm

How to approve group transfer (chairman)

  1. DIAL *150*00# FINANCIAL SERVICES
  2. Select M-KOBA
  3. Select VICOBA/VSLA
  4. Select Group 1
  5. Select approve transfer
  6. Select group member
  7. Select 1 to confirm

How to check your contribution balance

  1. DIAL *150*00# FINANCIAL SERVICES
  2. Select M-KOBA
  3. Select VICOBA/VSLA
  4. Select Group 1
  5. Select Balance
  6. Select Contribution Balance

How to check your group contribution balance

  1. DIAL *150*00# FINANCIAL SERVICES
  2. Select M-KOBA
  3. Select VICOBA/VSLA
  4. Select Group 1
  5. Select Balance
  6. Select Group Contribution Balance

M-Koba FAQS

What is M-KOBA?

M-KOBA is Vodacom and TPB initiative that aims on digitizing group savings in Tanzania to operate real-time and enjoy financial inclusion. This product will focus on providing enabling environment for small micro-based groups (VICOBA) to operate in real-time to ensure cost effective, security and transparency among members and a group in general. This service will be available through M-Pesa USSD menu. Customers will dial *150*00# then click Financial Service then select M-KOBA

How many accounts do operate under M-KOBA?

M-KOBA has two accounts that Includes

  • FAMILY/FRIENDS:
  • VICOBA/VSLA

FAMILY/FRIENDS:
This account is designed for small groups that can either be Family or friends who intends to save money over a period of time and share it after saving.

VICOBA/VSLA:
This product will focus on providing enabling environment for small micro-based groups (VICOBA) to operate in real-time to ensure cost effective, security and transparency among members and a group in general. Through M-KOBA VICOBA customers will be able to do all VICOBA operations in real-time which include, saving money, Buy Shares, Get loans and enjoy profitable returns on their savings through viable interest.

Who can open M-KOBA?

All M-Pesa customers will be able to open and use M-KOBA product.

Who are these signatories?

Upon using M-KOBA there will be 3 signatories which include:

Chairperson: He is the owner and administrator of the group. He has the mandate to add any member and
Secretary: He is added by administrator and he is the one to initiate all payments and Loan to other members.

Katibu
Treasurer: He is added by Administrator, He has the mandate to verify the Payments and Loans offered to members.

Are there any fees upon using M-KOBA

There are no fees or fees upon opening and using M-KOBA. Applicable fees are only on balance request.

Are there any fees sending money from my M-Pesa wallet to M-KOBA group saving account?

There are no any fees incurred by the customer sending money from his/her M-Pesa wallet to M-KOBA group saving account.

How do we move funds from M-KOBA group account to customer M-Pesa wallet?

Funds will be moved through three phases, Secretary will initiate funds movement from group account to customer M-Pesa wallet then Treasurer will verify the transaction and lastly group Chairman will approve transaction and money will be moved from Group account to M-Pesa customer wallet. No money will be disbursed to any customer without approval by these three signatories.

Who do I Contact in case of complaint, queries, recommendation or request?

Customer will be able to contact Vodacom Customer care for any complains this include calling 100.

What should be done in case of group conflict?

If it happens group members are in conflict over the group funds they will be required to report to the police. After reporting to the police they will be given a permit to present to Vodacom to block the group funds. Prior on receiving Police permit Vodacom will block the group account funds and group members will be required to re-solve their differences to the police and get a another permit to allow Vodacom to unblock their group funds.







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